The Toxic Leadership “Value” That Brings No Value At All

During my many years as a business owner, entrepreneur, and team leader, I learned some hard truths about leadership—lessons that challenged traditional wisdom and forced me to rethink. One of the most powerful lessons? Lockstep loyalty to the boss is overrated.
You may have past or present experience with a boss or leader who has made themselves the center of the business universe, demanding unwavering loyalty. If so, it probably didn't take long to realize that this method of maintaining control did not serve to motivate you or your coworkers but, instead, created fear-based competition in the name of self-preservation.
I learned that successful organizations aren't all about the boss - they are all about each other. The emphasis is on team loyalty. I believe secure leaders who are willing to step back and empower their teams will see incredible benefits for the business and the individuals who make it all happen day-to-day. Loyal team members who have each other's backs are far more likely to overperform, collaborate, innovate, and have more job satisfaction than those who languish under the thumb of authoritarianism.
On the flip side, when loyalty to the boss is priority number one, you can expect a toxic work environment. Employees will be far more focused on pleasing the boss and protecting their own self-interests and status within the organization. What's best for the big picture is rarely top of mind. This doesn't just hurt team dynamics and sideline individual potential; it can (and most likely will) destroy organizational progress.
As a leader, I worked hard to create a culture where team loyalty came first. Don't get me wrong—I appreciated my team's support and respect for me as their leader, but I cared far more about how they supported and respected each other. I wanted our people to feel like they were part of a family, not just employees clocking in and out.
So, how can leaders foster this kind of loyalty? Here are a few things that worked well for me throughout my leadership experience:
Embrace Conflict: Don't ignore the hard stuff. Your employees need to feel free to express concerns and air grievances. If you want public loyalty, you must be willing to accept private feedback and constructive criticism. Being heard is being valued. Don't shut down the problematic conversations. There is most likely a nugget of truth in every complaint, and there is always something to learn.
Be Transparent (which requires vulnerability): Share your vision, challenges, and decisions openly. If you can't be authentic with people, they won't trust you, and trust is the foundation of loyalty. Vulnerability is absolutely essential to healthy working relationships. I can't count the number of times I told someone, "I don't know, but we'll figure it out." No leader knows it all, and your employees already know that. It's counterproductive to try and appear as though you have all the answers or that you have no insecurities or weaknesses. Be real. Be open. Be honest. Model this behavior from the top, and it will permeate throughout the ranks.
Culture is Key: It is far more critical that employees (and new hires) align with your company values than possess the perfect skill set. We all know that skills can be taught, honed, and perfected, but character cannot. Be overly intentional and mindful about who you bring into the fold. As I've heard it said many times before in the business world, "hire slow and fire fast." Protect your culture.
Leadership is not about being in charge. It's about building a strong foundation of empowered individuals. When that foundation consists of teams who are deeply loyal to each other, you won't need to "demand" loyalty for yourself. The respect, trust, and commitment that drives success will naturally flow in all directions.
If we commit as leaders to shifting our focus and valuing people over position, love over loyalty, and respect over reputation, then I believe we will have a positive impact and a legacy that lives on far beyond our businesses.
Joe Altieri is the Inventor and CEO of FlexScreen. His product – the world’s first and only flexible window screen - was featured on ABC’s hit show, Shark Tank, where he hooked a deal with the proclaimed “Queen of QVC,” Lori Greiner. joealtieri@flexscreen.com


BY JOE ALTIERI
Joe Altieri is a third-generation entrepreneur, inventor, speaker, podcast host, and former CEO of FlexScreen.
During his 20+ years in the window industry, Joe recognized the inherent problems with old-style aluminum window screens and dealt personally with constant customer frustrations. Always an outside-the-box thinker, he knew there had to be a better way, so he set up shop in his garage and got to work. After years of trial and error, FlexScreen, the world's first and only flexible window screen, was born.
Since its introduction into the marketplace, FlexScreen gained international attention and earned multiple industry awards. Most notably, FlexScreen was catapulted to the forefront when Joe appeared on ABC's hit show, Shark Tank, in January 2020. Three of the five Sharks battled for a piece of FlexScreen with Lori Greiner, the Queen of QVC, ultimately winning the deal. Since that first appearance, Joe has appeared on Shark Tank two more times in update segments featuring the meteoric rise of FlexScreen in the window industry, with Lori Greiner stating: "I actually think that FlexScreen may wind up to be one of the best and most successful products in Shark Tank history."
In February 2025, FlexScreen was acquired by RiteScreen - the largest independent manufacturer of window screens in America. What started as an idea in Joe's garage has become a true American Dream success story.
Joe is a firm believer in giving back, and he is generous with his resources and his time. He has been honored and recognized as one of Pittsburgh's Volunteers of the Year. Joe lives in Pittsburgh with his wife, Alisha. They have four children, six grandchildren (and counting!), and two very pampered Cane Corsos.
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